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This unit describes the skills and knowledge required to develop, maintain and model positive workplace relationships. Effective workplace relationships contribute to a productive working environment and minimise conflict and disruption.

This unit applies to individuals who work as first line managers, including supervisors and team leaders, working in a meat processing context. In this role, workers take responsibility for their own work and the work of others, and provide and communicate solutions to a range of predictable and sometimes unpredictable problems


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