This unit describes the skills and knowledge required to work effectively as part of permanent or project based teams in a workplace within an industry.

This unit applies to a wide range of workers, but has a specific focus on the teamwork skills required for workers with limited responsibility for others.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

training.gov.au - BSBXTW301 - Work in a team

This unit describes the skills and knowledge required to provide information and communications technology (ICT) advice and support to clients, including the communication of comprehensive technical information.

It applies to frontline technical support individuals who work under a level of supervision but have responsibility for providing technical support.


This course shell is used to host resources and materials that are not specific to any unit of competency.

This unit describes the skills and knowledge required to identify available network components and client requirements and to install, configure and secure those components as part of a Small Office or Home Office (SOHO) network.